​

1. Introduction

These Terms and Conditions govern the provision of consultancy services by ProCom (“we”, “us”, “our”) to the client (“you”, “your”). By instructing us, using our website, or accepting a quotation, you agree to be bound by these Terms and Conditions.

2. Scope of Services

Services are provided as outlined in our written quotation, proposal, or agreement. Any additional services requested outside the agreed scope may be subject to additional fees and revised timescales.

We provide professional consultancy services only. We do not act as contractor, principal designer (unless expressly agreed in writing), or statutory authority.

3. Professional Standard of Care

All services are carried out with reasonable care and skill in accordance with applicable UK legislation, recognised guidance, and industry best practice at the time the services are provided.

Compliance with legislation or guidance does not guarantee planning permission, building control approval, or any other statutory consent.

4. Planning Permission and Building Control

Decisions relating to planning permission, building regulations approval, or other statutory consents are made solely by the relevant authorities.

Local Planning Authorities and Building Control Bodies may apply local interpretations or additional requirements that vary by geographical area. We accept no liability for refusals, delays, or conditions imposed by statutory authorities.

The contractor carrying out the works is responsible for confirming with the appointed Building Control Inspector (Local Authority or Approved Inspector) that any specification, drawing, or detail provided is sufficient to meet the Building Regulations applicable to the site and location.

5. Client Responsibilities

You are responsible for:

• Providing accurate, complete, and timely information

• Appointing competent contractors and consultants

• Ensuring works are carried out in accordance with approved designs and statutory approvals

• Obtaining any necessary permissions unless expressly agreed otherwise

We shall not be liable for errors or delays arising from inaccurate or incomplete information supplied by you or third parties.

6. Fees and Payment

Fees are as set out in our quotation or agreement and are exclusive of VAT unless stated otherwise.

Payment terms are [e.g. 14 days from invoice date]. We reserve the right to suspend services for non-payment.

7. Refunds and Cancellations

Refunds are governed by our Refund Policy, which forms part of these Terms and Conditions. In summary:

• Fees are non-refundable once work has commenced

• No refunds are issued for refusals or delays in planning or building control approval
  Nothing in this clause affects your statutory rights.

8. Intellectual Property

All drawings, reports, specifications, and documents remain the intellectual property of [Company Name] unless otherwise agreed in writing.

You are granted a non-transferable licence to use the documents solely for the project and purpose for which they were prepared. Reuse, copying, or distribution without written consent is prohibited.

9. Limitation of Liability

To the fullest extent permitted by law:

• We shall not be liable for indirect or consequential losses

• Our total liability shall be limited to the value of the fees paid for the relevant services

Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any liability that cannot be excluded under UK law.

10. Third Parties

Our services are provided solely for the benefit of the named client. No third party may rely on our work without our prior written consent.

11. Confidentiality

We will treat all client information as confidential unless disclosure is required by law or agreed in writing.

12. Termination

Either party may terminate the agreement by written notice. Fees remain payable for all work completed up to the date of termination.

13. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.

14. Contact

If you have any questions regarding these Terms and Conditions, please contact us at:
info@project-compliance.co.uk