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Privacy Policy

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1. Introduction

This Privacy Policy explains how ProCom (“we”, “us”, “our”) collects, uses, stores, and protects personal data. We are committed to safeguarding your privacy and handling personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This policy applies to personal data collected through our website, correspondence, contractual documentation, and the provision of consultancy services.

2. Data Controller

ProCom is the data controller for the purposes of data protection law.

Contact details:
Email: info@project-compliance.co.uk
Business address: 

ProCom

Moorgate Farm

Moorend Road

Potterspury

Towcester

Northamptonshire

NN12 7QG

3. Personal Data We Collect

We may collect and process the following types of personal data:

  • Name, job title, and company name

  • Contact details (email address, telephone number, postal address)

  • Project-related information provided during enquiries or instructions

  • Billing and payment information

  • Correspondence and communications

  • Website usage data (if applicable)

We do not intentionally collect special category data unless explicitly required and lawfully permitted.

4. How We Collect Personal Data

Personal data may be collected when you:

  • Contact us via our website, email, or telephone

  • Instruct us to provide consultancy services

  • Enter into a contract with us

  • Correspond with us during a project

  • Use our website (via cookies, where applicable)

5. Lawful Basis for Processing

We process personal data under one or more of the following lawful bases:

  • Contract – where processing is necessary to perform a contract or take steps at your request

  • Legal obligation – where required to comply with legal or regulatory requirements

  • Legitimate interests – to operate and manage our consultancy business

  • Consent – where explicitly provided (e.g. marketing communications)

6. How We Use Personal Data

We use personal data to:

  • Provide and manage consultancy services

  • Communicate with clients and project stakeholders

  • Prepare reports, drawings, specifications, and contractual documents

  • Administer billing and payments

  • Comply with legal and regulatory obligations

  • Improve our services and website (where applicable)

7. Sharing Personal Data

We may share personal data only where necessary and appropriate, including with:

  • Local authorities, building control bodies, or statutory consultees

  • Professional advisers (e.g. legal, accounting, insurance)

  • Contractors or consultants involved in the same project

  • IT and data storage service providers

We do not sell personal data to third parties.

8. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, including legal, contractual, and insurance requirements. Project records may be retained for a reasonable period in line with professional and statutory obligations.

9. Data Security

We take appropriate technical and organisational measures to protect personal data against unauthorised access, loss, misuse, or disclosure.

10. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request erasure of data (where applicable)

  • Object to or restrict processing

  • Request data portability

  • Withdraw consent where processing is based on consent

Requests should be made in writing using the contact details above.

11. Cookies (Website Use)

Our website may use cookies to improve functionality and user experience. Where required, cookie consent will be obtained in accordance with applicable law. Further details are available in our Cookie Policy (if applicable).

12. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

13. Complaints

If you have concerns about how we handle personal data, please contact us in the first instance. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

14. Updates to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website and may be provided with contractual documentation where relevant.

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